Privacy & Communications Guidelines

Privacy Overview:

Information Collection: We gather data when you order from us. However, you can browse our site without disclosing personal details.

Information Usage Your data aids in:
● Customizing your shopping experience.
● Enhancingourofferings based on your feedback.
● Bolstering customer service and technical aid.
● Finalizing transactions (Note: We never share your details with third parties without explicit consent, except when needed to deliver a product or service you've ordered).
● Dispatching periodic emails, including promotional ones (you can opt-out anytime via the email link).
● Runningpromotions or adding to our client database.
● Assisting if there's a hiccup in your purchase process.

Data Retention: Transaction-related details are anonymized after seven years, and inactive accounts are removed post this period. However, for marketing, data stays unless you opt out.

Data Protection: Multiple security layers protect your data, from digital protocols like encryption to tangible barriers. All card transactions undergo encryption via a trusted third-party entity; we don’t retain payment details.

Your Agreement:

Using our platform means you agree with these privacy guidelines and our terms of service. Want to revoke this agreement? Simply reach out to us. We'll act promptly, ensuring wherever feasible, all records tied to you are anonymized.

Data Accessibility:

Only our team or vetted partners can access your personal details, strictly for the reasons mentioned.

Updates to Privacy Terms:

Should we tweak this policy, it'll reflect here. For clarity on any point, please get in touch.

Policy on Unsolicited Emails:

Preserving online user trust is pivotal to us. Hence, we've instated:
● Recipient's Agreement: Before you receive emails or promotions from us, you must've granted permission, either by purchasing or subscribing to our lists. Anyone can opt-out, and werespect such requests. We also probe any unsolicited email allegations.

● No Unwanted Promotion: Emails heralding our brand/products are exclusively for consenting receivers. Unsolicited brand promotions via email are prohibited. If you suspect you've received such an email, contact us for prompt action.

Your Email is Guarded:

Wevouchnever to trade or share your email. Every communication has an uncomplicated opt-out link. If our email isn’t to your taste, just use the unsubscribe option at the email’s end. Complaints about unwarranted emails? Reach out via our contact page.

Understanding Spam:

Spam equals unasked-for bulk emails. An email becomes spam when there's no prior relationship between sender and receiver, and the latter hasn't given consent