Good questions, straight answers
How long will it take?
What does delivery cost?
Two-man white glove delivery to the room of your choice, £80 across the UK mainland (Northern Ireland £149). We carry it in, assemble anything that needs it and take all the packaging away. Once your order is ready we phone you to agree a day. Collection from the showroom is free.
Full details on our delivery page.
Will it fit through my door and up the stairs?
Check the sizes in the description against your narrowest door, turn or landing. If you are not sure, send us a photo and a couple of measurements on WhatsApp and we will tell you before you order.
Can I choose the fabric or colour?
Yes, in the fabrics and finishes shown for this range. Come and see them in the showroom, or ask us on WhatsApp for a closer look.
Can I see it before I buy?
Come and see the range and finishes in our Clydebank showroom. We are inside the Co-op Department Store on Sylvania Way, Clydebank G81 1EA, with free parking and lift access, open Monday to Saturday 9am to 5pm. Plan your visit
Can I spread the cost?
Yes, in our Clydebank showroom. We can arrange 0% finance over 4, 6, 10 or 12 months through Payment Assist on purchases from £301 to £5,500. Finance is set up in store, not online, and is subject to status, 18+. Online, you can also pay in 3 with Klarna at checkout, subject to eligibility. How our finance works
What if I change my mind?
Made to order, backed by us. This is built to your specification, so it cannot be returned or cancelled once in production unless faulty. Manufacturer guarantees apply as set out in the description, and if something arrives damaged or develops a fault, tell us and we will sort it with the maker on your behalf. Stocked items can be returned within 14 days. See our returns policy.