Paul James Home

Delivery

Last updated 9 November 2026

We deliver sofas, beds, mattresses, furniture, fireplaces, flooring, rugs, artificial plants and home fragrance across Scotland and the wider UK. Delivery is calculated at checkout from the table below, so there are no surprises.

Delivery charges

What you're ordering	UK mainland	Northern Ireland
Sofas, recliners, chairs, furniture, beds, adjustable beds, mattresses and headboards	£80 — home delivery to your main door	£149
Fireplaces, electric fires and stoves	£80 — kerbside pallet delivery	£149
Dallux Nevis riser recliner chairs	Choose at checkout: £120 white glove delivery and assembly to your room of choice, or £50 kerbside home delivery	£149
Boxed flooring (laminate, LVT, vinyl)	£49.95 kerbside pallet delivery per order, 3–5 working days. Free collection from our Clydebank showroom	£59.95
Rugs	£5.95 tracked, 2–4 working days. Free on orders over £40 — any mix of rugs counts	£14.95
Artificial plants, trees, flowers and planters	£9.99 tracked, 2–4 working days. Free on orders over £60. Next working day £16.99 (order by 10am Mon–Fri)	£19.99
Home fragrance (candles, diffusers, wax melts, oils)	£3.95 tracked, 2–3 working days. Free on orders over £40	£6.95
Ex-display furniture	Collection only at checkout, free from our Clydebank showroom. Delivery can be arranged by phone	By arrangement

If your basket mixes categories — a sofa and a rug, say — you pay the delivery charge for each category, and the checkout shows the total before you commit. Collection from the showroom is free on everything.

Ex-display furniture. Ex-display pieces are sold straight from our showroom floor, so they are collection only at checkout. If you would like one delivered, call us on 0141 266 0400 before you order and we will arrange delivery for you.

Scottish Highlands & Islands. Postcodes in the Highlands (IV, KW, PA, PH), the Western and Northern Isles (HS, ZE, KA27–28) and other island addresses carry a surcharge for larger items and pallets, in line with our couriers' charges. The checkout shows the mainland rate; we will contact you with the exact surcharge and agree it with you before anything is dispatched, and you can cancel at that point if you prefer.

Main door delivery

Sofas, furniture and beds ordered online are delivered to the main door of your home. For flats, that is the main ground-floor entrance of the building. Online delivery does not include carrying items to a room, assembly or taking packaging away, so please have someone on hand to help bring your order in. Corner groups and modular sofas arrive boxed in sections, which makes them easier to carry through a tight doorway or stairwell.

In Scotland? Delivery to your room of choice and assembly can usually be arranged for Scottish addresses when you buy in our Clydebank showroom or by phone. Call us on 0141 266 0400 before you order and we will tell you what we can do for your address.

Fireplace deliveries

Fireplaces, electric fires and stoves travel on a pallet and are delivered to the kerbside or the nearest hard-standing point. The driver cannot carry the pallet indoors, unpack it or install the fire, so please have someone available to help bring it in. Fitting is not included.

Lead times

In-stock items are dispatched as quickly as possible. Made-to-order pieces — including many of our sofas, Chesterfields, recliner suites and beds — are built specifically for you and typically take 2 to 4 weeks, with some ranges longer. We will give you an estimated timescale when you order and keep you updated as your delivery is arranged.

Flooring deliveries

Boxed flooring travels on a pallet and is delivered to the kerbside or the nearest hard-standing point. The driver is not insured to carry boxes indoors, so please have someone available to help bring them in. For carpets, fitted flooring and whole-house packages we arrange delivery ourselves as part of the fitting — there is no separate delivery charge. Our Free Home Measure service makes sure you order the right amount first.

On the day

Please make sure there is clear, safe access to your door, and check in advance that larger items will fit through doorways, stairwells and into the room. If you have any concerns about access, let us know before your delivery date so we can plan accordingly.

Checking your order

Please inspect your items on arrival. If anything is damaged, faulty or incorrect, let us know within 48 hours so we can put it right quickly — see our Returns & Refunds policy. Changed your mind? You can bring it back to the showroom free of charge within 14 days.

Showroom collection

Most items can be collected from our Clydebank showroom free of charge, and ex-display furniture is collection only unless we arrange delivery with you. Speak to our team to arrange a collection time.

Missed deliveries

If a delivery cannot be completed because no one is available or access is not possible, we will contact you to rearrange. A further charge may apply for repeat delivery attempts.