Good questions, straight answers
How long will it take?
What does delivery cost?
£49.95 kerbside pallet delivery, in 3 to 5 working days (Northern Ireland £59.95). Prefer it fitted? Book a free home measure and we supply it with expert fitting.
Full details on our delivery page.
Can I see it before I buy?
Come and see the range and finishes in our Clydebank showroom. We are inside the Co-op Department Store on Sylvania Way, Clydebank G81 1EA, with free parking and lift access, open Monday to Saturday 9am to 5pm. Plan your visit
Can I spread the cost?
Yes, in our Clydebank showroom. We can arrange 0% finance over 4, 6, 10 or 12 months through Payment Assist on purchases from £301 to £5,500. Finance is set up in store, not online, and is subject to status, 18+. Online, you can also pay in 3 with Klarna at checkout, subject to eligibility. How our finance works
What if I change my mind?
Ordered in or cut to size for you, so not returnable. Flooring is made to order or cut to size for your job, so it can't be returned once ordered unless it is faulty. That is why we offer a free home measure, so you order the right number of boxes. Check it when it arrives and tell us within 48 hours, before fitting, if anything is damaged and we will put it right. See our returns policy.