Good questions, straight answers
How long will it take?
What does delivery cost?
Delivered fully assembled. Two-man white glove delivery to the room of your choice, £80 across the UK mainland (Northern Ireland £149). Made to order in 3 to 4 weeks, then delivered within the week of it arriving with us. We carry it to the room of your choice, position it and take the packaging away. We phone you to agree a day.
Full details on our delivery page.
Can I see it before I buy?
Come and see the range and finishes in our Clydebank showroom. We are inside the Co-op Department Store on Sylvania Way, Clydebank G81 1EA, with free parking and lift access, open Monday to Saturday 9am to 5pm. Plan your visit
Can I spread the cost?
Yes, in our Clydebank showroom. We can arrange 0% finance over 4, 6, 10 or 12 months through Payment Assist on purchases from £301 to £5,500. Finance is set up in store, not online, and is subject to status, 18+. Online, you can also pay in 3 with Klarna at checkout, subject to eligibility. How our finance works
What if I change my mind?
Made to order, backed by us. This is built to your specification, so it cannot be returned or cancelled once in production unless faulty. Manufacturer guarantees apply as set out in the description, and if something arrives damaged or develops a fault, tell us and we will sort it with the maker on your behalf. Stocked items can be returned within 14 days. See our returns policy.