Good questions, straight answers
How long will it take?
What does delivery cost?
Free UK mainland delivery on orders over £40, £5.95 under. Usually with you in 2 to 4 working days, tracked. Any mix of rugs counts towards the £40. Northern Ireland £14.95. Or take it away from the showroom.
Full details on our delivery page.
Can I see it before I buy?
Come and see the range and finishes in our Clydebank showroom. We are inside the Co-op Department Store on Sylvania Way, Clydebank G81 1EA, with free parking and lift access, open Monday to Saturday 9am to 5pm. Plan your visit
Can I spread the cost?
Yes, in our Clydebank showroom. We can arrange 0% finance over 4, 6, 10 or 12 months through Payment Assist on purchases from £301 to £5,500. Finance is set up in store, not online, and is subject to status, 18+. Online, you can also pay in 3 with Klarna at checkout, subject to eligibility. How our finance works
What if I change my mind?
14-day returns. Changed your mind? Bring it back to the Clydebank showroom within 14 days at no cost, or post it back to us, unused and in its packaging, and we refund in full. Faulty or damaged on arrival: tell us within 48 hours and we sort it, delivery included. See our returns policy.